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Mike Ferraro
About Mike Ferraro
With over 15 years of Senior Leadership experience in Service Lifecycle Management, Learning & Development, Innovation, and Service Business Management, I excel in developing transformational customer relationships and industry-proven global processes. My expertise in business acumen, strategic planning, and relationship management make me a buyer of choice for business sellers and brokers. As a heavy construction industry business owner, my primary goals are to increase profitability, expand operations, prioritize safety, enhance sustainability, and provide exceptional customer service.
Experience
2017-Current: Werfen - Director, Worldwide Service
2014-2017: Hologic Inc. - Sr. Manager Global, Digital Imaging Technical Training
2014-2014: Johnson & Johnson - Worldwide Service & Repair Manager
2011-2014: GEHC-Life Science - Area Service Manager
2010-2011: Shields Health Care Group - Sr. Manager of Field Operations
2006-2010: General Electric Healthcare - MRI Sr Field Engineer Team Leader
2014-2017: Hologic Inc. - Sr. Manager Global, Digital Imaging Technical Training
2014-2014: Johnson & Johnson - Worldwide Service & Repair Manager
2011-2014: GEHC-Life Science - Area Service Manager
2010-2011: Shields Health Care Group - Sr. Manager of Field Operations
2006-2010: General Electric Healthcare - MRI Sr Field Engineer Team Leader
Overview
- Transformation Leader with extensive experience in Service Lifecycle Management, Learning & Development, Innovation, and Service Business Management
- Passionate about developing transformational customer relationships and executing industry-proven global processes
- Over 15 years of Senior Leadership experience managing Technical Operations / Program Development with revenue responsibilities ranging from 12M to 100M+ per year
- Territory responsibilities covering specific regions as well as the globe
- Leadership style focuses on tight integration, transparency, and communication with cross-functional departments to deliver on customer expectations.
- Passionate about developing transformational customer relationships and executing industry-proven global processes
- Over 15 years of Senior Leadership experience managing Technical Operations / Program Development with revenue responsibilities ranging from 12M to 100M+ per year
- Territory responsibilities covering specific regions as well as the globe
- Leadership style focuses on tight integration, transparency, and communication with cross-functional departments to deliver on customer expectations.
Email: [email protected]
Phone: 781-491-3215
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